Wyndham Vacation Resorts Ownership Pitfalls

 

Learn Why

On 6 July 2011, my wife and I were introduced to the Wyndham Resorts Timeshare and after a four (4) hour coerce ion we caved and signed on the dotted line, much to our regret later.
Why do we regret it:
• During the course of these four (4) hours which consisted of the grand presentation, the tour and then the negotiation
I was pressured to make a decision. I wanted to put the cost of the timeshare into a budgeting spreadsheet I maintained on my personal computer. The salesmen and the senior sales person, Richard Montgomery, kept pressuring me to make a decision,
I was not given the time nor the total cost to put into my calculations, such as the monthly fee, some sort of title search and a filing fee of which are applicable to property transactions not a time share.
A Hud-1 document was presented to us with the total time share cost which the agent and salesmen indicated was a tool they used to show product (Time Share) cost.
• There are no filing fee or title search fee indicated on the document.
• Even on the GFE document there are no additional fees.


In respect to the Wyndham Vacation Ownership, we were purchasing a vacation time share, not property. The use of the HUD-1 document for a time share purchase is in my best analysis fraudulent, at the very least inappropriate.


Later I learned after the signing that there were fees to do a Title Search and filing fee of which I find incredulous from the standpoint that Wyndham owns the property and a title search would have been done when Wyndham originally purchased the property and filed it with whatever state the property is in.
• It is incredible that Wyndham thinks they can pass on or create an assumption that the time share owner should pay these fees. We don’t own the property, we only rent it!
• Number of awarded points. Based on the time share cost we have been allocated/purchased 105,000 each January that can ONLY be used during the award year from January through December at which time the points would expire.
I was not told they would expire.

According to the sales pitch and the provided document, “Statement of Understanding,” which I received at the close of signing was the statement That I ;
May request/book a 7 night reservation for the time period and unit size at my “Home Resort” up to thirteen months in advance and other resorts up to Ten (10) months in advance.
• What the salesmen didn’t tell us is that 105,000 points doesn’t get us 7 nights, it takes more. The best I could get was four nights and that was dependent on usage and time of year.
• We have attempted to find and book the use of several resorts months ahead only to realize,
• We could not get the desired time, date wise
• We could not get the number of nights we desired
• We could not get the check in dates we desired.
• In most booking attempts the type of unit available was greater than our needs which meant requiring more points, always more than 105,000.

The first year, 2011, we were unable to use our points for the reasons explained above and they were transferred to the RCI Exchange only because of an employee of Wyndham who took pity on us and transferred them for us in December 2011.
• But to our dismay,
• We could not book a reservation at an RCI resort because;
• We could not get the desired time, date wise
• We could not get the number of nights we desired
• We could not get the check in dates we desired. Check in restricted.
• The check in dates did not align to the dates we needed/wanted
• We still did not have enough points, more than 105,000, for the number of days wanted, and
• Often the resort could only provide a split booking, i.e., 2 nights in unit 3 nights in another.
• In most booking attempts the type of unit available was greater than our needs which meant requiring more points, always more than 105,000.

Fundamentally,


• We have been lied to about the total cost, and the ability to utilize the time share, the tactics deployed by the salesmen, who by the way left the Wyndham company soon after we concluded the purchase and we could never reach him to get questions answered. At this point both wife and I are frustrated and tired of the lack of ability to use the time share we purchased as we find it nearly impossible at worst and difficult at best to book a reservation for over a year. We feel victimized, we feel that the Wyndham Vacation Ownership time share program offered by Wyndham does not live up to the promises made and fails in its performance. Wyndham Vacation resorts sells more time share weeks than it has available. I am at this time obligated to advise family and friends not to buy into Wyndham Vacation Resorts.